Terms of service

Last updated: September 11, 2026

OVERVIEW

This website is operated by ZAVORA. Throughout the site, the terms “we”, “us” and “our” refer to ZAVORA.

ZAVORA offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions contained in this agreement, you may not access the website or use our services.

Any new features, products, services or tools added to the store shall also be subject to these Terms of Service. We reserve the right to update, change or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes.

Our store is hosted by Shopify, which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws or regulations.

You must not transmit any worms, viruses, malicious code or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.

Payment and credit card information is encrypted during transmission over networks where applicable.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, information made available on this site may occasionally contain errors, inaccuracies or omissions.

The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions without consulting more complete or timely sources of information where appropriate.

We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part of it, subject to applicable law.

We shall not be liable to you or any third party for any lawful modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website.

We make every reasonable effort to display product images, colours, descriptions and specifications as accurately as possible. However, the appearance of colours may vary depending on your device or display.

We reserve the right, subject to applicable law, to limit the sales of our products or services to any person, geographic region or jurisdiction.

We may limit the quantities of any products or services that we offer.

All descriptions of products and product pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet every subjective expectation. Your statutory consumer rights remain unaffected.

SECTION 6 - ORDERS, BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, stock availability issues, payment problems or violations of these Terms.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address or other contact information provided when the order was placed.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your information, including your email address and payment details where applicable, so that we can complete transactions and contact you when necessary.

SECTION 7 - PAYMENT

Available payment methods are displayed during checkout.

Payments are processed through the payment providers made available on our checkout. Where PayPal is available, customers may be able to pay using a PayPal account or eligible debit or credit card options offered by PayPal.

We do not directly store your complete payment card information.

All prices and applicable charges will be clearly displayed during checkout before you confirm your purchase.

SECTION 8 - SHIPPING AND DELIVERY

Orders are normally processed within 1 to 3 business days, excluding weekends and holidays.

For orders shipped to the United Kingdom, our estimated delivery time is generally 7 to 12 business days.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including customs processing, courier delays, severe weather or other logistical disruptions.

Once an order has shipped, customers may receive a shipping confirmation email containing tracking information where tracking is available.

Please allow up to 48 hours for tracking information to update after shipment.

For complete shipping information, please refer to our Shipping Policy available on our website.

SECTION 9 - RETURNS AND REFUNDS

We offer a 30-day return policy. You have 30 days after receiving your item to request a return, subject to the eligibility requirements in our Return and Refund Policy.

To be eligible for a return, the item must generally be in the same condition in which it was received, unworn or unused, with tags where applicable, and in its original packaging. Proof of purchase may also be required.

You must contact us before returning an item. Items returned without first requesting a return may not be accepted.

Certain products may be excluded from returns where permitted by applicable law.

For complete information regarding returns, refunds, damaged products, exceptions and exchanges, please refer to our Return and Refund Policy available on our website.

Nothing in these Terms limits any mandatory consumer rights that apply to your purchase.

SECTION 10 - CUSTOMS, DUTIES AND TAXES

Depending on the origin, destination, value and nature of an order, customs duties, import taxes or other charges may apply.

Unless otherwise stated during checkout or required by applicable law, charges imposed by customs authorities or other government authorities after shipment are the responsibility of the customer.

Customers are responsible for checking any applicable import requirements in their destination before placing an order.

SECTION 11 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools or services that we neither monitor nor control.

You acknowledge and agree that such third-party tools and services may be provided “as is” and “as available” without warranties, representations or conditions from us regarding the operation of the third-party service.

Your use of optional third-party tools or services offered through the site is at your own discretion and risk, and you should ensure that you understand and agree to the terms provided by the relevant third-party provider.

SECTION 12 - THIRD-PARTY LINKS

Certain content, products or services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with ZAVORA.

We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant or assume responsibility for third-party materials, websites, products or services.

Please carefully review third-party policies and practices before engaging in transactions with them.

SECTION 13 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us comments, suggestions, ideas, proposals or other materials, you agree that we may use such feedback for legitimate business purposes, subject to applicable law and our Privacy Policy.

We are under no obligation to maintain unsolicited ideas in confidence, compensate you for them, or respond to them unless otherwise required by law or expressly agreed in writing.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy or other rights.

You further agree that your comments will not contain unlawful, abusive, obscene or malicious material, or malware that could affect the operation of the Service or any related website.

You are solely responsible for the comments you make and their accuracy.

SECTION 14 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

We process personal information in accordance with our published Privacy Policy and applicable data protection requirements.

SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information where necessary.

Where an error affects an order already placed, we will handle the matter in accordance with applicable consumer law and may contact you regarding available options.

SECTION 16 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate applicable laws or regulations;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, intimidate or discriminate unlawfully;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware or other malicious code;
(h) to collect or track the personal information of others unlawfully;
(i) to spam, phish, scrape or otherwise interfere with the normal operation or security of the Service;
(j) for obscene or immoral purposes prohibited by applicable law; or
(k) to circumvent or interfere with the security features of the Service or any related website.

We reserve the right to terminate your use of the Service for violating prohibited uses, subject to applicable law.

SECTION 17 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that use of our Service will always be uninterrupted, timely, secure or error-free.

To the maximum extent permitted by applicable law, the Service and products delivered through the Service are provided without warranties or conditions other than those expressly stated or legally required.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including any liability that cannot legally be excluded under applicable consumer protection law.

To the maximum extent permitted by law, ZAVORA shall not be liable for indirect, incidental, special or consequential losses arising from the use of the Service where such liability may lawfully be excluded.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless ZAVORA from claims arising directly from your unlawful use of the Service, your violation of these Terms, or your infringement of the rights of a third party.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 - TERMINATION

These Terms remain effective unless and until terminated by either you or us.

You may stop using our Service at any time.

We may suspend or terminate access to the Service if we reasonably believe you have materially breached these Terms or applicable law.

Any obligations or liabilities incurred before termination shall survive termination where appropriate.

SECTION 21 - ENTIRE AGREEMENT

These Terms of Service, together with the policies and operating rules posted by us on this website, constitute the agreement between you and ZAVORA concerning your use of the Service.

Any ambiguities in the interpretation of these Terms shall not be construed against either party solely because one party drafted them.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you Services shall be governed and interpreted in accordance with applicable laws and mandatory consumer protection requirements.

If you are a consumer in the United Kingdom, nothing in these Terms deprives you of any mandatory rights or protections available to you under applicable UK consumer law.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service on this page at any time.

We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.

Where required by applicable law, material changes will be communicated appropriately.

Your continued use of or access to our website following changes constitutes acceptance of those changes to the extent permitted by law.

SECTION 24 - CONTACT AND CUSTOMER SUPPORT

If you have questions about an order, product, return, shipping or these Terms of Service, please contact us using the information below.

We aim to respond to customer enquiries within a reasonable period.

Email: support@zavora27.com
Phone: +213 553 06 87 04

SECTION 25 - BUSINESS AND CONTACT INFORMATION

Trading Name: ZAVORA

Business Registration Number: 45/01-4121655A10

Business Address:
Naâma, 45100
Algeria

Email:
zavora2708@gmail.com

Business Phone Number:
+213 553 06 87 04

VAT Number:
Not applicable